What user count triggers Microsoft's EA to MCA migration requirement?

Microsoft is pushing enterprises with 2,500-10,000 users from EA renewals to MCA through CSP partners.

Can Software Assurance be transferred from EA to CSP agreements?

No, Software Assurance cannot be directly transferred to CSP and requires alternative licensing arrangements.

Are per-device Microsoft 365 Apps available in CSP like in EA?

No, CSP only offers per-user Microsoft 365 Apps licensing, not the per-device option available in EA.

What compliance risks exist when migrating from EA to MCA?

Missing SKUs, licensing shortfalls, audit exposure, and non-compliant quotes due to CSP structural gaps.

EA to MCA Migration Compliance Issues & CSP Challenges

Microsoft is forcing midsize enterprises (2,500-10,000 users) away from Enterprise Agreement renewals toward Microsoft Customer Agreement purchases through Cloud Solution Providers. This transition creates significant compliance challenges because the CSP channel lacks the infrastructure and expertise needed for complex EA migrations.

The CSP model was designed for cloud-first customers buying simple SaaS subscriptions, not enterprises with mixed environments including on-premises servers, device-based licensing, and Software Assurance requirements. Key gaps include missing SKUs, lack of annual true-ups, no from-SA pricing options, and absence of formal CSP certification programs for EA migration work. These structural deficiencies often result in non-compliant quotes that expose organizations to substantial licensing shortfalls and audit risks.

Read the full article at Directions on Microsoft →

This post is a paraphrased overview based on an article originally published by Directions on Microsoft.